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Total Organizational Excellence: Achieving world-class performance
$45.885
$91.77
SKU: MEDIA-AE54A8
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This text leads through process analysis, self-assessment and benchmarking, to identifying the improvement opportunities for the organization, including people development. Oakland extends and reorganizes the principles of his "Total Quality…
This text leads through process analysis, self-assessment and benchmarking, to identifying the improvement opportunities for the organization, including people development. Oakland extends and reorganizes the principles of his “Total Quality Management” around a new framework.
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